Frequently Asked Questions

Everything you need to know about Soulflower's natural beauty and wellness products.

What is the estimated delivery time for my order?

We typically ship orders within 24-48 hours. Depending on your location, your package should reach you within 3 to 7 business days.

Are Soulflower products 100% natural and cruelty-free?

Yes, all our products are crafted using natural, potent ingredients. We are a PETA-certified cruelty-free brand and do not test on animals.

How can I track my shipment?

Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package in real-time.

What is your return and exchange policy?

We offer returns or exchanges on damaged or incorrect items within 7 days of delivery. Please ensure the product remains unused and in its original packaging.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes across India.

How should I store my Soulflower essential oils?

To maintain potency, store your oils in a cool, dry place away from direct sunlight, and ensure the cap is tightly sealed after every use.